Privacy Policy

Last updated: [DATE]

Template — review before publishing. Confirm the legal entity name, ABN, contact details and data practices with Gusty, and have it checked against the Australian Privacy Act 1988 / APPs. Google Ads requires a published privacy policy when collecting personal data and using remarketing.

This Privacy Policy explains how Gusty Heating & Cooling ("we", "us") collects, uses and protects your information when you use this website and submit an enquiry.

Information we collect

Information you give us through the quote form: your name, email address, phone number, suburb and any details about the service you need.
Information collected automatically for analytics and advertising: pages viewed, device and browser, approximate location, and interactions, via cookies and similar technologies.

How we use it

To respond to your enquiry and provide a quote or service.
To contact you about your request by phone or email.
To measure and improve our website and advertising (including Google Ads conversion measurement and remarketing).

Cookies & tracking

We use Google Analytics 4, Google Ads, and Microsoft Clarity to understand site usage, measure ad performance, and improve the experience. These set cookies and may record anonymised interactions (such as scroll and click activity). You can opt out via your browser settings or the Google Analytics opt-out.

Who we share it with

We share form submissions with the tools we use to manage enquiries (for example our lead-routing and email automation providers) solely to follow up with you. We do not sell your personal information.

Data retention & security

We keep enquiry information only as long as needed to serve you and meet our legal obligations. This site is served over a secure (HTTPS) connection.

Your rights

You can ask us to access, correct or delete the personal information we hold about you. Contact us and we'll action your request.

Contact

Gusty Heating & Cooling
Phone: 0408 666 058
Email: [email]
ABN: [ABN]